FAQs

LBH
Litheko tsa hau ke life?

Theko e itšetlehile ka thepa, sebōpeho le mokhabiso ofe, sebopeho se khethehileng se tla eketsa litšenyehelo tsa ho sebetsa, mokhoa o tloaelehileng oa setaele o tlaase o na le tlhōlisano ea theko, re tla fana ka theko e ntle ka ho fetisisa e finyellang litlhoko tsa hau ho ea ka litlhoko tsa hau.

O na le palo e tlase ea odara?

Bamboo collections, minimum quantities will be 2000pcs of each, for PLA collections, minimum quantities will be 12000pcs of each, if you have special request looking in smaller quantities, please contact anna.kat@sustainable-bamboo.com

A na u ka fana ka litokomane tse amehang?

E, re tla fana ka Invoice, Lenane la Packing, Bili ea Lifofane, Tlhahlobo (ea ka hare) tlaleho e le litokomane tse tloaelehileng, Naha ea tsoalo, COC (setifikeiti sa netefatso) GSP (Setifikeiti sa Tšimoloho), MSDS, tšehetso ea boithaopo bakeng sa (Ecocert, Cosmos, BDIH, Vegan joalo-joalo) e tla ba litokomane tse ling tse botsoang.

Nako e tloaelehileng ea ho etella pele ke efe?

Bakeng sa disampole, nako ea ho etella pele e ka bang 7-10days.Bakeng sa tlhahiso ea bongata, nako ea ho etella pele ke matsatsi a 45-60 ka mor'a ho fumana tefo ea depositi.Linako tse etellang pele li sebetsa hantle ha (1) re amohetse depositi ea hau, 'me (2) re fumane lihlahisoa tsa hau tsa ho qetela tsa tumello.Haeba linako tsa rona tsa ho etella pele li sa sebetse ka nako ea hau ea ho qetela, ka kopo sheba litlhoko tsa hau le lefapha la rona la thekiso.Maemong 'ohle re tla leka ho fana ka litlhoko tsa hau.

U amohela mekhoa ea mofuta ofe ea ho lefa?

You can make the payment to our bank account,  regularly we do 50% deposit, 50% balance before delivery. If for special required, please reach to anna.kat@sustainable-bamboo.com.

Tiisetso ea sehlahisoa ke eng?

Re netefatsa lisebelisoa le mesebetsi ea rona.Ho netefatsa tlhahlobo ea rona ea profeshenale le taolo ea tlhahiso, Re boetse re fana ka sehlopha sa lits'ebeletso ka mor'a thekiso ho lekola maemo a morao-rao a thekiso ea lihlahisoa ho netefatsa ts'ebeletso ea hau e se nang mathata ho tloha qalong ea tšebelisano 'moho ho fihlela lihlahisoa tsa morao-rao tsa thekiso. .

A na u fana ka tiisetso ea ho tlisa lihlahisoa tse sireletsehileng?

Ee, re lula re sebelisa pallete e ikhethileng ea ho paka ho paka mofuta o mong le o mong oa lihlahisoa, ho netefatsa hore li ka har'a sephutheloana sa polokeho.Re boetse re sebelisa setshelo sa mocheso o sa feleng bakeng sa lihlahisoa tse ling tse khethehileng tse kang PLA ho etsa bonnete ba hore li boloka boleng bo botle ka mor'a nako e telele ea lipalangoang. Bakeng sa thepa, re sebelisa molekane ea tiisitsoeng lefatšeng ka bophara ka lilemo tse ngata, haeba u na le ea khethiloeng, re thabela ho tsamaisoa ke litaelo tsa hau.